Check the Software conflicts and Troubleshoot your network sections of this guide for help clearing this one up. This could mean that there’s a problem with your internet connection, or that software on your computer (like a firewall, a VPN, or an antivirus program) is stopping the launcher from connecting to our servers. If you see them in the list, select each one, then click End Task. Use task manager (Press CTRL-SHIFT-ESC or press the Windows key and X then choose Task Manager) to find swtor.exe or launcher.exe. Only a single instance of this application can run. You need to run the launcher as an administrator so it can update the game files on your hard drive. Run SW:TOR and the launcher as an administrator SWTOR on Steam uses a direct download launcher we call the Steam launcher.
Open your launcher and look for the letters ST at the bottom left: There are different versions of the launcher, identifying yours will help you troubleshoot any problems you’re having. If you’re getting an error code in the launcher, use CTRL + F to search for the code on this page. If you’re having trouble launching or patching STAR WARS™: The Old Republic™, check here for a solution.